Last updated: May 2026

Welcome to Compass Vehicle Tracking. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, and related services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

 

Definitions

For the purposes of this Privacy Policy:

• Company ("We", "Us", or "Our") refers to Compass Vehicle Tracking, United Kingdom.

• Website refers to Compass Vehicle Tracking

• Application refers to the Compass Vehicle Tracking mobile app available through Google Play.

• Service refers to the Website, Application, and all related services.

• Personal Data means information that identifies or can identify an individual.

• Usage Data means information collected automatically from the use of the Service.

• Device means any device used to access the Service, including mobile phones, tablets, or computers.

• You means the individual using the Service.

Information We Collect

 

Personal Data

Depending on how you use our Service, we may collect:

• Name

• Email address

• Telephone number

• Vehicle information

• Account login details

• Support request information

We only collect information necessary to provide and improve our services.

 

Usage Data

We may automatically collect information including:

• IP address

• Device type

• Operating system

• Browser type

• App version

• Pages or screens visited

• Time and date of access

• Diagnostic and crash data

This information helps us improve performance, security, and reliability.

 

Mobile App Permissions

Our mobile application may request permissions including:

• Internet access

• Notifications

• Camera access (if required for uploads or features)

• Storage or file access

• Location access (only where required for tracking features)

Permissions are only used for app functionality and service delivery.

 

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Keep users signed in

• Improve website functionality

• Remember preferences

• Analyze website and app usage

• Improve performance and security

You can control cookies through your browser settings.

How We Use Your Information

We use your information to:

• Provide and maintain our services

• Manage accounts and user access

• Deliver vehicle tracking features

• Respond to support requests

• Improve app and website performance

• Monitor security and prevent misuse

• Send important service notifications

• Comply with legal obligations

We do not sell your personal information.
 

Third-Party Services

We may use trusted third-party providers to support our services, including:

• Cloud hosting providers

• Analytics services

• Push notification services

• Customer support systems

 

These providers only process data necessary to perform services on our behalf.

If applicable, our app may use services provided by:

• Google

• Firebase

• Google Play

 

Data Retention

We retain personal data only for as long as necessary to:

• Provide our services

• Meet legal obligations

• Resolve disputes

• Enforce agreements

When data is no longer required, we securely delete or anonymize it.

 

Data Security

We take reasonable technical and organizational measures to protect your information from:

• Unauthorized access

• Loss

• Misuse

• Disclosure

• Alteration

However, no online service can guarantee absolute security.

 

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Object to certain processing

• Withdraw consent where applicable

To make a request, contact us using the details below.

 

Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to remove it promptly.

 

Links to Third-Party Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

 

We recommend reviewing the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, you can contact us:

• Website: Compass Vehicle Tracking

• Email: [email protected]